Privacy Policy

This Privacy Notice for AUTOMARKA DIGITAL LLC ("we," "us," or "our"), a company registered in Wyoming, United States at 30 N Gould St Ste R, Sheridan, WY 82801, describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

This includes when you:

• Visit our website at https://automarka.digital
• Use the Automarka Digital platform
• Interact with our services through marketing, support, or integrations

Automarka Digital is a reputation management software designed to help businesses collect, monitor, and promote customer reviews. If you have questions about this policy, contact us at [email protected].

1. What Information Do We Collect

We collect personal information that you voluntarily provide when you create an account, request information about our Services, or contact support. This may include:

• Phone numbers
• Mailing addresses
• Billing information
• Authentication data
• Customer contact information uploaded by users

Client Responsibility for Customer Data

Clients using the Services may upload or transmit customer contact information for the purpose of sending review invitations and related communications. Clients represent and warrant that they have obtained all required permissions, consents, and legal authority required by applicable laws to contact those individuals via SMS, email, or other electronic communications.

During account setup or when uploading contact information, clients are required to confirm that they have obtained appropriate consent. Automarka Digital does not independently verify how customer contact information was obtained and relies on the client's representations that such data was collected lawfully.

Payment Data

Payments are processed by Stripe. Automarka Digital does not store full payment card information. Stripe's privacy policy can be found on their official website.

2. How We Process Your Information

We process your information to:

• Send administrative communications
• Send review invitations on behalf of our clients
• Improve our platform and services
• Prevent fraud and maintain security
• Comply with legal obligations

Case Studies and Marketing Use

We may use certain business-related information to create case studies or marketing materials about our Services. This may include: client business name, logo, publicly available reviews, testimonials, and high-level performance results such as increased review volume. If you prefer not to have your business included in marketing materials, contact [email protected].

3. Legal Bases For Processing

We process personal information when we have a valid legal basis, including: user consent, contractual necessity, and legal compliance.

4. When and With Whom We Share Information

We may share information with trusted service providers including:

• Cloud hosting providers
• Payment processors
• Email and SMS delivery platforms
• Analytics providers
• Authentication services
• AI service providers

Third-Party Platform Disclaimer

Automarka Digital integrates with third-party platforms such as Google and social media networks. These platforms operate independently and may remove or modify reviews at their discretion. Automarka Digital cannot guarantee the visibility or permanence of reviews on third-party platforms.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain platform security, analyze usage patterns, improve platform performance, and personalize user experiences.

6. Artificial Intelligence Products

Some features of our platform use artificial intelligence technologies provided by third-party providers, including OpenAI. Users may disable certain AI features within their account settings.

7. How Long We Keep Your Information

We retain personal information for as long as necessary to provide the Services, maintain active accounts, comply with legal obligations, and resolve disputes. Data may remain in backups or archives for a limited period after account closure.

8. How We Keep Your Information Safe

We implement security safeguards including encryption of sensitive data, secure infrastructure, access control systems, and authentication safeguards. However, no system can guarantee complete security.

9. Information From Minors

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Your Privacy Rights

Depending on your location, you may have rights including accessing your personal information, correcting inaccurate information, deleting personal data, or withdrawing consent. Requests can be submitted to [email protected].

11. Do Not Track Features

We currently do not respond to browser Do Not Track signals due to the lack of a standardized industry approach.

12. United States Privacy Rights

Residents of certain states may have rights to access collected personal data, correct inaccurate data, request deletion of personal data, and opt out of certain data uses.

13. Data Usage and Sharing

Mobile Opt-In Data

Mobile numbers provided through our platform are used only to send relevant communications such as review invitations or notifications. We do not sell or share mobile opt-in data with third parties for marketing purposes. Users can opt out by replying STOP to any SMS message.

14. Updates To This Notice

We may update this Privacy Notice periodically. Updates will be reflected by the "Last Updated" date at the top of this policy.

15. Contact Information

If you have questions about this policy, contact us:

AUTOMARKA DIGITAL LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: [email protected]

16. Review, Update, or Delete Your Data

You may request to access, correct, or delete your personal information. For security purposes, we may verify your identity before processing your request. Submit requests to [email protected].